{"id":18856,"date":"2014-01-21T17:37:10","date_gmt":"2014-01-21T17:37:10","guid":{"rendered":"http:\/\/archiv.szolnoktv.hu\/?p=18856"},"modified":"2021-09-07T12:44:16","modified_gmt":"2021-09-07T12:44:16","slug":"mav-call-center-atado","status":"publish","type":"post","link":"http:\/\/archiv.szolnoktv.hu\/?p=18856","title":{"rendered":"M\u00c1V Call center \u00e1tad\u00f3"},"content":{"rendered":"<div class='booster-block booster-read-block'><\/div><p>A M\u00c1V janu\u00e1rt\u00f3l ism\u00e9t maga m\u0171k\u00f6dteti 24 \u00f3r\u00e1s telefonos inform\u00e1ci\u00f3s \u00fcgyf\u00e9lszolg\u00e1lat\u00e1t Szolnokon. A M\u00c1VDIREKT-nek otthont ad\u00f3 helysz\u00edn kiv\u00e1laszt\u00e1s\u00e1n\u00e1l sz\u00e1nd\u00e9kosan kerestek vid\u00e9ki v\u00e1rost, ezzel is el\u0151seg\u00edtve a f\u0151v\u00e1roson k\u00edv\u00fcl es\u0151 munkahelyteremt\u00e9st &#8211; mondta Ungv\u00e1ri Csaba, a M\u00c1V-Start Zrt. vez\u00e9rigazgat\u00f3ja azon a sajt\u00f3t\u00e1j\u00e9koztat\u00f3n, ahol bemutatt\u00e1k a meg\u00fajult call centert.<br \/>\n<br \/>Folyamatosan cs\u00f6r\u00f6g a telefon a szolnoki vas\u00fat\u00e1llom\u00e1s \u00faj call center\u00e9ben. Naponta t\u00f6bb sz\u00e1z h\u00edv\u00e1st fogadnak, ami nem v\u00e9letlen, hiszen az eg\u00e9sz orsz\u00e1gb\u00f3l ide futnak be az \u00e9rdekl\u0151d\u0151 telefonok.<br \/>A M\u00c1V-START telefonos \u00fcgyf\u00e9lszolg\u00e1lata m\u00e1r t\u00f6bb mint nyolc \u00e9ve el\u00e9rhet\u0151 itthonr\u00f3l \u00e9s k\u00fclf\u00f6ldr\u0151l egyar\u00e1nt. A szolg\u00e1ltat\u00e1s kedvezm\u00e9nyes percd\u00edjakon, \u00e9jjel-nappal \u00fczemel, \u00e9s els\u0151sorban belf\u00f6ldi, valamint nemzetk\u00f6zi, magyar \u00e9s angol nyelv\u0171 utaz\u00e1si inform\u00e1ci\u00f3kat, menetrendi adatokat k\u00edn\u00e1l az utaz\u00f3k\u00f6z\u00f6ns\u00e9g sz\u00e1m\u00e1ra.<br \/>\u00daj szolg\u00e1ltat\u00e1sk\u00e9nt az el\u0151re nem v\u00e1rt esem\u00e9nyekr\u0151l is k\u00f6zvetlen\u00fcl inform\u00e1l a M\u00c1VDIREKT, a h\u00edv\u00e1sind\u00edt\u00e1s ut\u00e1n automata biztos\u00edtja a t\u00e1j\u00e9koztat\u00e1st. A vas\u00fatt\u00e1rsas\u00e1g azt v\u00e1rja a call center saj\u00e1t \u00fczemeltet\u00e9s\u00e9t\u0151l, hogy az utasokat gyorsabb kiszolg\u00e1l\u00e1ssal, r\u00f6videbb v\u00e1rakoz\u00e1si id\u0151kkel, \u00e9s \u00e1tfog\u00f3bb inform\u00e1ci\u00f3kkal szolg\u00e1lhatja ki a j\u00f6v\u0151ben, mellyel emelhet\u0151 az utast\u00e1j\u00e9koztat\u00e1s sz\u00ednvonala.<br \/>A k\u00f6zpontban fali kijelz\u0151 ad val\u00f3sidej\u0171 t\u00e1j\u00e9koztat\u00e1st az \u00fcgyf\u00e9lszolg\u00e1lati rendszer m\u0171k\u00f6d\u00e9s\u00e9r\u0151l.<br \/>Az \u00fcgyf\u00e9lszolg\u00e1lat helysz\u00edn\u00e9nek kiv\u00e1laszt\u00e1sakor sz\u00e1nd\u00e9kosan kerestek vid\u00e9ki v\u00e1rost, ezzel is el\u0151seg\u00edtve a f\u0151v\u00e1roson k\u00edv\u00fcli munkahelyteremt\u00e9st. A telefonos \u00fcgyf\u00e9lszolg\u00e1laton olyan munkat\u00e1rsak dolgoznak, akik jelent\u0151s vas\u00fati szakmai tapasztalattal rendelkeznek, \u00edgy teljesk\u00f6r\u0171 inform\u00e1ci\u00f3kat tudnak adni az utasok sz\u00e1m\u00e1ra.<br \/>\n<div style=\"width: 640px;\" class=\"wp-video\"><!--[if lt IE 9]><script>document.createElement('video');<\/script><![endif]-->\n<video class=\"wp-video-shortcode\" id=\"video-18856-1\" width=\"640\" height=\"360\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"\/spots\/hir\/hir_140121_01.mp4?_=1\" \/><a href=\"\/spots\/hir\/hir_140121_01.mp4\">\/spots\/hir\/hir_140121_01.mp4<\/a><\/video><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"<p>A M\u00c1V janu\u00e1rt\u00f3l ism\u00e9t maga m\u0171k\u00f6dteti 24 \u00f3r\u00e1s telefonos inform\u00e1ci\u00f3s \u00fcgyf\u00e9lszolg\u00e1lat\u00e1t Szolnokon. A M\u00c1VDIREKT-nek otthont ad\u00f3 helysz\u00edn kiv\u00e1laszt\u00e1s\u00e1n\u00e1l sz\u00e1nd\u00e9kosan kerestek vid\u00e9ki v\u00e1rost, ezzel is el\u0151seg\u00edtve a f\u0151v\u00e1roson k\u00edv\u00fcl es\u0151 munkahelyteremt\u00e9st &#8211; mondta Ungv\u00e1ri Csaba, a M\u00c1V-Start Zrt. vez\u00e9rigazgat\u00f3ja azon a sajt\u00f3t\u00e1j\u00e9koztat\u00f3n, ahol bemutatt\u00e1k a meg\u00fajult call centert. Folyamatosan cs\u00f6r\u00f6g a telefon a szolnoki vas\u00fat\u00e1llom\u00e1s \u00faj [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[18],"tags":[],"_links":{"self":[{"href":"http:\/\/archiv.szolnoktv.hu\/index.php?rest_route=\/wp\/v2\/posts\/18856"}],"collection":[{"href":"http:\/\/archiv.szolnoktv.hu\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/archiv.szolnoktv.hu\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/archiv.szolnoktv.hu\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"http:\/\/archiv.szolnoktv.hu\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=18856"}],"version-history":[{"count":1,"href":"http:\/\/archiv.szolnoktv.hu\/index.php?rest_route=\/wp\/v2\/posts\/18856\/revisions"}],"predecessor-version":[{"id":18863,"href":"http:\/\/archiv.szolnoktv.hu\/index.php?rest_route=\/wp\/v2\/posts\/18856\/revisions\/18863"}],"wp:attachment":[{"href":"http:\/\/archiv.szolnoktv.hu\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=18856"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/archiv.szolnoktv.hu\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=18856"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/archiv.szolnoktv.hu\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=18856"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}